A while ago we got this query via the contact form on the site, and as it's a question so often asked, I think it's worth putting the answer somewhere Google can see it.
I have loaded Ubuntu 8.04 and all is well except when I download other programs eg Banshee I have no idea how to install it or any other app. This is generally a very easy task in windows.
Those of you who have used GNU/Linux for a while are now doubtless spraying the screen with bikkie crumbs as you shout "It's EASIER than in Windows!!!", but there are good reasons why a new Ubuntu user wouldn't know that.
